Introduction

Kalyani Navyug Media Private Limited (publisher of graphic novels in print and digital media under the imprint ‘Campfire Graphic Novels’) cares about your privacy. We want to make the experience of our users satisfying and worthwhile. This Privacy Policy explains how we (the “Controller”) collect, use and disclose any information collected online through https://www.campfire.co.in (the “Website”).

By browsing and/or registering on the Website, you agree to be bound by the terms and conditions of this Privacy Policy. By accepting the Privacy Policy, Terms and Conditions during registration and the use of cookies, you expressly consent to disclosure of your Personal Information (as defined below) and our use of such information in accordance with this Privacy Policy. We may change the terms of this Policy from time to time to comply with the law and would continue to abide by requirements imposed on the Controller under the law.

Information collected by us

We may collect information directly from you, automatically when you use the Website, and from third parties. We may combine all the information you give us, data collected from your transactions and communications, data available publicly and those collected from third party sources. We also may obtain other information about you, your devices and your use of the Website, in ways we describe at the time we collect the information or otherwise with your consent.

Information provided to us

In order to make a purchase from the Website, you have to register with us. You will be required to provide us with personal information (“Personal Information”) such as:

• contact information, such as name, email address, postal address and phone number;
• payment card information (including name, card number, expiration date and security code);
• date of birth;
• gender;
• username and password.

Information collected automatically

We may automatically collect information about your use of the Website and your orders, including but not limited to your Internet Protocol (“IP”) address, system information, location, the type of web browser you are using, pages and products you view on the Website, the dates and times you access the Website and information about orders placed by you including the order number, items ordered and the cost of your order.

Information collected from third parties

We may obtain certain information about you from publicly or commercially-available sources and from third parties which perform services for us such as general demographic information. We may also use social media to collect certain information about you, subject to your privacy settings.

Use of your information

We may use your information, including Personal Information, for the following purposes:

• In the normal course of our business, to allow us to register you to receive our services and to provide you with our products. Such processing of Personal Information is necessary in order to perform our contract with you.
• To allow us to manage your account on the basis that processing is necessary in order to perform our contract with you.
• To allow us to ascertain and analyse your personal preferences and how you use the Website, services and products, monitor and analyse interactions from the perspective of marketing or communications; for other research, analytical and statistical purposes; develop, provide, improve or maintain our products and services. Such processing of your Personal Information is in our legitimate interests to optimise the Website.
• To store your data to pre-populate fields to make it easier for you to provide information when you return to the Website on the basis that processing is in our legitimate interests to optimize user experiences of the Website.
• To comply with laws, regulations, legal process (e.g. a warrant or subpoena) and to respond to governmental requests (e.g. informal requests from a regulator).

Sharing of your information

We do not sell your Personal Information. We may share the information collected about you, including Personal Information as outlined below.

We employ other companies and individuals to perform functions on our behalf for fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing credit card payments, and providing customer service. Such companies have access to Personal Information as it is required by them to fulfil our contract with you. They shall not use your information for any other purposes.

As we continue to develop and expand our business, we might need to share your information with our business affiliates including any current or future parent company, affiliate or subsidiary.

We may share your information with law enforcement agencies and/or other government authorities when we are legally required to do so.

Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

Retention of your information

We will hold your information no longer than necessary. The period for which we retain your information depends on various factors such as the nature of contract we have with you, our legitimate interests in retaining the information, consent provided by you etc.

When you make any purchases from our website, we store your information for a period of 8 years from the date of purchase. We keep this information to fulfil our legal tax obligations.

In case of receipt of any enquiry from any authority, we will keep the information for as long is required to complete the enquiry, and for a period of 8 years following that time.

Cookies

We may use cookies to track your preferences and activities on the Website, analyse our web page flow, measure promotional effectiveness, and promote trust and safety. Cookies are small data files transferred to your hard drive by a website. They keep a record of your preferences making a subsequent visit to the Website more efficient. They remember and track your orders and items in shopping cart, keep you logged into your account, and compile statistics about usage of the Website. You can refuse cookies from the cookie banner displayed on your screen as soon as you visit the Website. You can also erase cookies from your computer hard drive. Rejecting cookies may lead to limited functionality of the Website.

Your choices

You always have a choice not to provide us with your Personal Information, but it might hamper you from taking full advantage of the services provided by us.

You may access your Personal Information, update/alter your Personal Information or close your account, by logging into your account at any time or by contacting us at the address/es given below. We may continue to retain your previous information in our records even after you have updated the information or closed your account.

We may send promotional e-mails on the e-mail addresses associated with your account. However, if you do not wish to receive these communications, we encourage you to opt out by following the opt-out instructions provided at the bottom of such promotional e-mails. You can also opt out by contacting us at the address/es given below. Please note that we may take up to 15 days to process your request.

European Union General Data Protection Regulation (GDPR)

If you are a European Union resident, you have certain rights under the GDPR. You can contact us at the address/es given below in order to enforce/exercise your rights outlined herein. Please note that we may make up to a period of 15 days to process your request.

• Right to be informed: This means we should inform you about the reasons for processing your Personal Information.
• Right to Access: You have a right to access any data that is held by us under the terms of this Privacy Policy.
• Right to rectification: You can ask us to correct or amend your information if the information stored by us is incorrect.
• Right to erasure: You can ask to delete your Personal Information if it has been unlawfully processed.
• Right to restrict processing: You can, at any time, ask us to stop or restrict the processing of your Personal Information temporarily.
• Right to data portability: You can obtain and use information you’ve shared on the Website on multiple devices and for your own purposes.
• Right to object: You have the right to object further processing of your data if you believe that it is inconsistent with the purpose for which it was collected.
• Rights in relation to automated decision making: You have the right not to be subject of decisions based solely on automated processing.

Our business is based in India and we host the Website in India. In order to fulfil our contract with you, we need to use your information in India. Appropriate measures are in place to ensure that your Personal Information is protected and secure in accordance with applicable data protection and privacy laws.

Children’s privacy

We do not provide services and/or sell products to persons below the age of 18 years. We offer graphic novels for children for purchase by persons above the age of 18 years. If you are under 18, please seek guidance of parent/guardian. We do not knowingly collect or solicit Personal Information of persons below the age of 18 years.

Security statement

We offer you the use of a secure server while placing orders or accessing your account information. All information provided by you on the Website is encrypted using secure server software (SSL) before it is sent to us. To protect customer data against unauthorized access, we follow reasonable security practices and procedures in compliance with the law.

In addition to this, we encourage you to be proactive and take measures to help protect your information such as using a strong username and password which may not be easily predicted, not sharing your log-in information with others and preventing unauthorized access to your account.

Contact Us

If you have any concerns about privacy or questions about how we use your data, you may contact our Marketing Manager by writing to The Marketing Manager, Kalyani Navyug Media Private Limited, 101- C, Shiv House, Hari Nagar, Ashram, New Delhi - 110014 or Email: info@campfire.co.in